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Getting started with Metaroom®

  • What is Metaroom by Amrax®? 
  • What is Metaroom Scan App?
  • What is Metaroom Workspace?
  • Supported devices 
  • How can I download the Metaroom Scan App?
  • How can I create Metaroom account?

Scanning with Metaroom Scan App

  • How can I prepare space for scanning with the Metaroom Scan App? 
  • Which rooms can be scanned with the Metaroom Scan App? 
  • Metaroom Scan App’s offline scanning capabilities
  • Scanning with Tracking Assistant 
  • How do I scan a single room with the Metaroom Scan App? 
  • How do I scan multi-rooms with the Metaroom Scan App? 
  • How do I scan large spaces with the Metaroom Scan App? 
  • How do I scan complex rooms with the Metaroom Scan App? 
  • How do I scan multiple floors with the Metaroom Scan App? 
  • How can I scan a staircase with Metaroom Scan App? 
  • How can I scan a complex ceiling with the Metaroom Scan App? 
  • How accurate are the scan results? 
  • How do I get the most accurate result with the Metaroom Scan App? 
  • How can I capture Snapshots during scanning with the Metaroom Scan App? 
  • Scan reconstruction
  • Face blurring in scanned spaces

Metaroom Workspace Features

  • Snapshots (2D Frames in 3D Model)
  • Adding 3D elements to 3D model 
  • How can I reconstruct staircases in the Metaroom Workspace? 
  • How can I reconstruct a complex ceiling in the Metaroom Workspace? 
  • Notes in scanned spaces 
  • Assigning IFC classification to 3D elements 
  • GPS location data in 3D room model  
  • North Heading orientation in 3D room model  
  • Room categorization 
  • Room utilization type 
  • Basic measurements 
  • Object Selection & Grouping
  • Hiding & enabling room assets 
  • Scan Path
  • Textures in the 3D room models 
  • Project sharing 

Export & Integrations

  • What export formats does Metaroom support? 
  • How do I export a 3D room model in the Metaroom Workspace? 
  • How do I export 2D floor plan?
  • How do I export a 3D room model for DIALux?
  • How do I export separate rooms in the multiroom 3D model for Relux? 
  • How do I export a 3D room model for Pytha 3D CAD? 
  • How do I export 3D room models to Palette CAD? 
  • Which CAD programs can import Metaroom’s 3D room models? 

Legal & Privacy

  • How is my data stored in Metaroom? 
  • What happens if customers do not allow the scan afterwards? 
  • What measures are in place for data backup and recovery? 
  • What is Metaroom’s policy on data sharing? 
  • How does Metaroom handle data breaches? 
  • How can I access my own data in Metaroom? 
  • How can I delete my data from Metaroom? 

More Questions

  • Why do I need an Apple Pro device for scanning?
  • Can I use an Android device for scanning?
  • Can I scan a couple of rooms and get one 3D model?
  • Can I scan multiple floors and get one 3D building model?
  • Is it possible to scan staircases?
  • Is it possible to scan ceilings?
  • Can I scan high-ceiling rooms?
  • Can I scan outside of the building (outdoor)?
  • Can I remove furniture from the 3D model? 
  • Is it possible to modify the scanned space after completing the scanning?
  • Is Metaroom a cloud-based solution?
  • How much does Metaroom cost? 
  • How big is the size of the file in the output format? 
  • Why does the mobile phone heating while using the Metaroom Scan App? 
  • Is there an option to manually change or insert items like doors, openings, objects, etc. to Metaroom’s 3D model? 
  • Would it be possible to have positions on the filigree ceiling by markers? (Drill holes e.g. for cabling) 
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  • Scanning with Metaroom Scan App
  • How do I scan multiple floors with the Metaroom Scan App? 

How do I scan multiple floors with the Metaroom Scan App? 

The Metaroom Scan App makes it easy to capture multi-floor spaces in a single scanning session. Whether you’re scanning a two-floor house or an entire building, all you need to do is scan room by room – floor by floor – using the multi-room scanning functionality. 

Before you start scanning multiple floors 

To ensure smooth and accurate scanning of multiple floors, please keep in mind the following recommendations:  

  • Make sure that the Tracking Assistant feature in the Metaroom Scan App is enabled.  It provides real-time feedback on your movements and environmental conditions to ensure a more accurate scan.  
  • Hold the device upright at all times, even when walking between rooms or floors. The camera uses SLAM tracking to stitch rooms in cohesive 3d model. 
  • Keep the camera lens clear and avoid covering it during movement between rooms or floors. 
  • Close doors where possible to help the app define room boundaries more precisely. 
  • Maintain steady movement and scan in a circular path to “close the loop” before finishing a room section. 
  • Make a plan of how you want to scan your space and think about the order of your scan sections to not miss anything, especially in large space areas. 

How do I scan multiple floors? 

Here is step-by-step guide on how to scan multiple floors with the Metaroom Scan  

  1. Open the Metaroom Scan App on your iPhone Pro or iPad Pro. 
  1. Tap “Add Scan” to begin a new project. 
  1. Start scanning the first room on the ground floor. Move slowly, keep your distance from walls and furniture, and scan all corners. 
  1. Once you’ve finished scanning the first room, tap “Finish Section”. 
  1. On the review screen, check that all key elements are visible. Tap “Rescan” if you are not satisfied with the result of current room scanning, or “Add Section” to scan the next room on the same floor. 
  1. Repeat this process for all remaining rooms on the floor. 
  1. Once you’ve finished scanning all rooms on the current floor, tap “Add Section” and walk to the next floor while keeping your device upright. 
  1. At the new floor level, tap “Start Section” to start scanning rooms on the second floor. 
  1. Scan each room individually, tapping “Finish Section” after each one, and “Add Section” to continue to the next room. 
  1. After capturing all floors and rooms, tap “Finish Scan”. 
  1. Good job! Your part of the work is done. Now, it is our turn to upload a 3D room model to the Metaroom’s cloud. Please keep the Metaroom Scan App open while the model is uploaded. Depending on the scan size and the quality of your Internet connection, it will take a couple of minutes. 
  1. Once the 3D model is uploaded, you can access it from: 
  • Metaroom Scan App -> Synced Scans;
  • Metaroom Workspace -> Projects. 

    Keep in mind: To scan a new room or floor, first tap “Add Section”, then move to the desired location. Once there, tap “Start Section” to begin scanning. Following this order is important – it helps the app better understand your position, resulting in more accurate stitching of all rooms and floors in the final 3D model. 

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    Updated on April 28, 2025
    How do I scan complex rooms with the Metaroom Scan App? How can I scan a staircase with Metaroom Scan App? 
    Table of Contents
    • Before you start scanning multiple floors 
    • How do I scan multiple floors? 
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