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Getting started with Metaroom®

  • What is Metaroom by Amrax®? 
  • What is Metaroom Scan App?
  • What is Metaroom Workspace?
  • Supported devices 
  • How can I download the Metaroom Scan App?
  • How can I create Metaroom account?

Scanning with Metaroom Scan App

  • How can I prepare space for scanning with the Metaroom Scan App? 
  • Which rooms can be scanned with the Metaroom Scan App? 
  • Metaroom Scan App’s offline scanning capabilities
  • Scanning with Tracking Assistant 
  • How do I scan a single room with the Metaroom Scan App? 
  • How do I scan multi-rooms with the Metaroom Scan App? 
  • How do I scan large spaces with the Metaroom Scan App? 
  • How do I scan complex rooms with the Metaroom Scan App? 
  • How do I scan multiple floors with the Metaroom Scan App? 
  • How can I scan a staircase with Metaroom Scan App? 
  • How can I scan a complex ceiling with the Metaroom Scan App? 
  • How accurate are the scan results? 
  • How do I get the most accurate result with the Metaroom Scan App? 
  • How can I capture Snapshots during scanning with the Metaroom Scan App? 
  • Scan reconstruction
  • Face blurring in scanned spaces

Metaroom Workspace Features

  • Snapshots (2D Frames in 3D Model)
  • Adding 3D elements to 3D model 
  • How can I reconstruct staircases in the Metaroom Workspace? 
  • How can I reconstruct a complex ceiling in the Metaroom Workspace? 
  • Notes in scanned spaces 
  • Assigning IFC classification to 3D elements 
  • GPS location data in 3D room model  
  • North Heading orientation in 3D room model  
  • Room categorization 
  • Room utilization type 
  • Basic measurements 
  • Object Selection & Grouping
  • Hiding & enabling room assets 
  • Scan Path
  • Textures in the 3D room models 
  • Project sharing 

Export & Integrations

  • What export formats does Metaroom support? 
  • How do I export a 3D room model in the Metaroom Workspace? 
  • How do I export 2D floor plan?
  • How do I export a 3D room model for DIALux?
  • How do I export separate rooms in the multiroom 3D model for Relux? 
  • How do I export a 3D room model for Pytha 3D CAD? 
  • How do I export 3D room models to Palette CAD? 
  • Which CAD programs can import Metaroom’s 3D room models? 

Legal & Privacy

  • How is my data stored in Metaroom? 
  • What happens if customers do not allow the scan afterwards? 
  • What measures are in place for data backup and recovery? 
  • What is Metaroom’s policy on data sharing? 
  • How does Metaroom handle data breaches? 
  • How can I access my own data in Metaroom? 
  • How can I delete my data from Metaroom? 

More Questions

  • Why do I need an Apple Pro device for scanning?
  • Can I use an Android device for scanning?
  • Can I scan a couple of rooms and get one 3D model?
  • Can I scan multiple floors and get one 3D building model?
  • Is it possible to scan staircases?
  • Is it possible to scan ceilings?
  • Can I scan high-ceiling rooms?
  • Can I scan outside of the building (outdoor)?
  • Can I remove furniture from the 3D model? 
  • Is it possible to modify the scanned space after completing the scanning?
  • Is Metaroom a cloud-based solution?
  • How much does Metaroom cost? 
  • How big is the size of the file in the output format? 
  • Why does the mobile phone heating while using the Metaroom Scan App? 
  • Is there an option to manually change or insert items like doors, openings, objects, etc. to Metaroom’s 3D model? 
  • Would it be possible to have positions on the filigree ceiling by markers? (Drill holes e.g. for cabling) 
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  • Getting started with Metaroom®
  • How can I create Metaroom account?

How can I create Metaroom account?

Metaroom by Amrax® is the technology platform behind Metaroom Scan App and Metaroom Workspace. Therefore, it has unified account access for users. For instance, if you create your account in the Metaroom Scan App, it will also be valid for Metaroom Workspace, or vice versa.  

In other words, you need only create your Metaroom® account once, and then you can access it via both Metaroom Scan App and Metaroom Workspace. 

How do I create a Metaroom account via the Metaroom Scan App? 

Here is a step-by-step guide to create a Metaroom account via the Metaroom Scan App: 

  1. Download the app on your device: 
    • Either click here to download the app from the Apple App Store; 
    • Or, scan the QR code below with your Apple Pro device to download the app; 
    • Or, go to the Apple App Store on your device, type ‘Metaroom’ in the search bar, and click the “Get” button to download the app. 
  2. Open the Metaroom Scan App on your Apple Pro device.  
  3. Click the “Register” button. 
  4. Fill out the registration form with your basic information and click the “Sign up” button. 
  5. You will receive a confirmation email to verify your email address. Click “Confirm your email” in the received email. 
  6. Well done! You have created and activated your Metaroom account. 

How do I create a Metaroom account via the Metaroom Workspace? 

Here is a step-by-step guide to create Metaroom account via the Metaroom Workspace: 

  1. Go to the Metaroom Workspace registration page on your desktop browser: 
    • You can access the registration page by clicking on this link. 
  2. Fill out the registration form with your basic information and click the “Sign up” button. 
  3. You will receive a confirmation email to verify your email address.
    • Click “Confirm your email” in the received email. 
  4. Done! You have created and activated your Metaroom account. 
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Updated on April 17, 2025
How can I download the Metaroom Scan App?
Table of Contents
  • How do I create a Metaroom account via the Metaroom Scan App? 
  • How do I create a Metaroom account via the Metaroom Workspace? 
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