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Getting started with Metaroom®

  • Metaroom by Amrax® Overview 
  • What is Metaroom Scan App?
  • What is Metaroom Workspace?
  • Supported devices 
  • How can I download the Metaroom Scan App?
  • How can I create Metaroom account?

Scanning with Metaroom Scan App

  • How can I prepare space for scanning with the Metaroom Scan App? 
  • Which rooms can be scanned with the Metaroom Scan App? 
  • Metaroom Scan App’s offline scanning capabilities
  • Scanning with Tracking Assistant 
  • How do I scan a single room with the Metaroom Scan App? 
  • How do I scan multi-rooms with the Metaroom Scan App? 
  • How do I scan large spaces with the Metaroom Scan App? 
  • How do I scan complex rooms with the Metaroom Scan App? 
  • How do I scan multiple floors with the Metaroom Scan App? 
  • How can I scan a staircase with Metaroom Scan App? 
  • How can I scan a complex ceiling with the Metaroom Scan App? 
  • How accurate are the scan results? 
  • How do I get the most accurate result with the Metaroom Scan App? 
  • How can I capture Snapshots during scanning with the Metaroom Scan App? 
  • Scan reconstruction
  • Face blurring in scanned spaces

Metaroom Workspace Features

  • Snapshots (2D Frames in 3D Model)
  • Adding 3D elements to 3D model 
  • How can I reconstruct staircases in the Metaroom Workspace? 
  • How can I reconstruct a complex ceiling in the Metaroom Workspace? 
  • Notes in scanned spaces 
  • Assigning IFC classification to 3D elements 
  • GPS location data in 3D room model  
  • North Heading orientation in 3D room model  
  • Room categorization 
  • Room utilization type 
  • Basic measurements 
  • Object Selection & Grouping
  • Hiding & enabling room assets 
  • Scan Path
  • Textures in the 3D room models 
  • Project sharing 

Export & Integrations

  • Detailed Overview of Metaroom Export Formats 
  • How do I export a 3D room model in the Metaroom Workspace? 
  • How do I export 2D floor plan?
  • How do I export a 3D room model for DIALux?
  • How do I export separate rooms in the multiroom 3D model for Relux? 
  • How do I export a 3D room model for Pytha 3D CAD? 
  • How do I export 3D room models to Palette CAD? 
  • Which CAD programs can import Metaroom’s 3D room models? 

Legal & Privacy

  • How is my data stored in Metaroom? 
  • What happens if customers do not allow the scan afterwards? 
  • What measures are in place for data backup and recovery? 
  • What is Metaroom’s policy on data sharing? 
  • How does Metaroom handle data breaches? 
  • How can I access my own data in Metaroom? 
  • How can I delete my data from Metaroom? 

More Questions

  • How can professional 2D floor plans be created with an iPhone?
  • How does iPhone-based LiDAR scanning improve the creation of 2D floor plans?
  • Can Metaroom be used for documenting existing buildings?
  • Can Metaroom 2D floor plans created with an iPhone be exported for CAD editing?
  • In which formats can 2D floor plans be exported?
  • Can Metaroom generate professional 2D floor plans suitable for renovation planning?
  • How fast can a building be scanned with Metaroom?
  • What is Metaroom not suitable for?
  • What is Metaroom suitable for?
  • Who is Metaroom suitable for?
  • Can Metaroom export 3D models for BIM workflows?
  • What devices are required to use Metaroom?
  • What export formats does Metaroom support?
  • How accurate are floor plans created with Metaroom?
  • How does Metaroom create floor plans?
  • What is Metaroom?
  • Why do I need an Apple Pro device for scanning?
  • Can I use an Android device for scanning?
  • Can I scan a couple of rooms and get one 3D model?
  • Can I scan multiple floors and get one 3D building model?
  • Is it possible to scan staircases?
  • Is it possible to scan ceilings?
  • Can I scan high-ceiling rooms?
  • Can I scan outside of the building (outdoor)?
  • Can I remove furniture from the 3D model? 
  • Is it possible to modify the scanned space after completing the scanning?
  • Is Metaroom a cloud-based solution?
  • How much does Metaroom cost? 
  • How big is the size of the file in the output format? 
  • Why does the mobile phone heating while using the Metaroom Scan App? 
  • Is there an option to manually change or insert items like doors, openings, objects, etc. to Metaroom’s 3D model? 
  • Would it be possible to have positions on the filigree ceiling by markers? (Drill holes e.g. for cabling) 
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  • Metaroom Workspace Features
  • How can I reconstruct staircases in the Metaroom Workspace? 

How can I reconstruct staircases in the Metaroom Workspace? 

If you scanned a staircase with the Metaroom Scan App, you may notice that it is initially represented with only five steps in the 3D model. This is a limitation of the Apple RoomPlan API’s default method of displaying stairs.

You can use the AI-assisted element creation feature in the Metaroom Workspace to fully reconstruct your staircase with the correct number of steps.

Before you start: make sure you captured enough Snapshots of each step during scanning — these are essential for reconstructing the staircase accurately. See How do I scan a staircase with the Metaroom Scan App? for guidance on capturing staircases.

How can I reconstruct staircase steps in the Metaroom Workspace?

Follow these steps to reconstruct a staircase in your 3D room model:

  1. Open your scanned 3D model in the Metaroom Workspace.
  2. Find the Snapshot of the first staircase step — either in the Model Tree or by clicking the Snapshot icon in the 3D model view.
  3. The Frame Interaction sidebar will display the Snapshot image.
  4. In the Frame Interaction sidebar, select Box as the geometry mode.
  5. Click on the staircase step in the Snapshot to create a selection frame around it. The instance segmentation system will outline the detected area.
  6. Refine the selection if needed:
    • Hold SHIFT and click to add areas to the selection.
    • Hold ALT and click to remove areas from the selection.
  7. In the Element Name field, enter a name for the step (e.g., “Step 1”). This name will appear in the Model Tree.
  8. Click Save 3D element to add the step to your 3D model.

9. Confirm the element’s position using the Transform Tool. Adjust if needed, then click ✔ in the Transform Tool toolbar to confirm.

10. Repeat steps 2–9 for each remaining step to fully reconstruct the staircase.

Pro Tip: for the most accurate reconstruction, make sure each step is clearly visible in its Snapshot and that the segmented area precisely follows the step’s boundaries before saving. Watch our webinar to get more insights about scanning and reconstructing staircases with the Metaroom.

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Updated on August 20, 2026
Project sharing Notes in scanned spaces 
Table of Contents
  • How can I reconstruct staircase steps in the Metaroom Workspace?
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