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Getting started with Metaroom®

  • What is Metaroom by Amrax®? 
  • What is Metaroom Scan App?
  • What is Metaroom Workspace?
  • Supported devices 
  • How can I download the Metaroom Scan App?
  • How can I create Metaroom account?

Scanning with Metaroom Scan App

  • How can I prepare space for scanning with the Metaroom Scan App? 
  • Which rooms can be scanned with the Metaroom Scan App? 
  • Metaroom Scan App’s offline scanning capabilities
  • Scanning with Tracking Assistant 
  • How do I scan a single room with the Metaroom Scan App? 
  • How do I scan multi-rooms with the Metaroom Scan App? 
  • How do I scan large spaces with the Metaroom Scan App? 
  • How do I scan complex rooms with the Metaroom Scan App? 
  • How do I scan multiple floors with the Metaroom Scan App? 
  • How can I scan a staircase with Metaroom Scan App? 
  • How can I scan a complex ceiling with the Metaroom Scan App? 
  • How accurate are the scan results? 
  • How do I get the most accurate result with the Metaroom Scan App? 
  • How can I capture Snapshots during scanning with the Metaroom Scan App? 
  • Scan reconstruction
  • Face blurring in scanned spaces

Metaroom Workspace Features

  • Snapshots (2D Frames in 3D Model)
  • Adding 3D elements to 3D model 
  • How can I reconstruct staircases in the Metaroom Workspace? 
  • How can I reconstruct a complex ceiling in the Metaroom Workspace? 
  • Notes in scanned spaces 
  • Assigning IFC classification to 3D elements 
  • GPS location data in 3D room model  
  • North Heading orientation in 3D room model  
  • Room categorization 
  • Room utilization type 
  • Basic measurements 
  • Object Selection & Grouping
  • Hiding & enabling room assets 
  • Scan Path
  • Textures in the 3D room models 
  • Project sharing 

Export & Integrations

  • What export formats does Metaroom support? 
  • How do I export a 3D room model in the Metaroom Workspace? 
  • How do I export 2D floor plan?
  • How do I export a 3D room model for DIALux?
  • How do I export separate rooms in the multiroom 3D model for Relux? 
  • How do I export a 3D room model for Pytha 3D CAD? 
  • How do I export 3D room models to Palette CAD? 
  • Which CAD programs can import Metaroom’s 3D room models? 

Legal & Privacy

  • How is my data stored in Metaroom? 
  • What happens if customers do not allow the scan afterwards? 
  • What measures are in place for data backup and recovery? 
  • What is Metaroom’s policy on data sharing? 
  • How does Metaroom handle data breaches? 
  • How can I access my own data in Metaroom? 
  • How can I delete my data from Metaroom? 

More Questions

  • Why do I need an Apple Pro device for scanning?
  • Can I use an Android device for scanning?
  • Can I scan a couple of rooms and get one 3D model?
  • Can I scan multiple floors and get one 3D building model?
  • Is it possible to scan staircases?
  • Is it possible to scan ceilings?
  • Can I scan high-ceiling rooms?
  • Can I scan outside of the building (outdoor)?
  • Can I remove furniture from the 3D model? 
  • Is it possible to modify the scanned space after completing the scanning?
  • Is Metaroom a cloud-based solution?
  • How much does Metaroom cost? 
  • How big is the size of the file in the output format? 
  • Why does the mobile phone heating while using the Metaroom Scan App? 
  • Is there an option to manually change or insert items like doors, openings, objects, etc. to Metaroom’s 3D model? 
  • Would it be possible to have positions on the filigree ceiling by markers? (Drill holes e.g. for cabling) 
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  • How can I reconstruct staircases in the Metaroom Workspace? 

How can I reconstruct staircases in the Metaroom Workspace? 

If you scanned staircases with the Metaroom Scan App, you may have noticed that your staircase is initially represented with only five steps in the 3D Model. This simplified visualization is a result of the Apple Room API’s default method of displaying stairs.  

However, we understand that this may not be sufficient for many use cases. That’s why you can use our AI-assisted 3D Model Creation feature in the Metaroom Workspace to fully reconstruct your staircase with more accurate detail. 

How can I create additional steps for a staircase? 

Before starting the staircase reconstruction process, ensure you have taken enough Snapshots of each step in the staircase, as these will help you recreate the stairs precisely. 

Follow these steps to reconstruct staircases in your 3D room model: 

  1. Open your scanned 3D model in the Metaroom Workspace. 
  2. In the model tree or directly within the 3D model, find the Snapshot that represents the first step of the staircase.
  3. View the Snapshot in the “Frame Interaction” section on the right sidebar. 
  4. Select “Box” from the drop-down menu next to “Object Creation Mode“. 
  5. Click on the staircase step you want to extract from the Snapshot. 
  6. Adjust the selected area using the instance segmentation system: 
    • Press and hold SHIFT to add additional areas to the selected segment. 
    • Press and hold ALT to remove parts of the selected area. 
  7. Name the element by typing it in the “Element Name” field. This name will be displayed in the Model Tree. 
  8. Click “Save 3D Element” to add the reconstructed 3D step to your model. 

9. Repeat this process for each stair in the staircase to fully reconstruct it.

Additional Tips: to achieve high accuracy in your reconstructed staircase, make sure each step is well-captured with the Snapshots and that the segmented areas are precisely selected before saving. 

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Updated on April 17, 2025
Adding 3D elements to 3D model How can I reconstruct a complex ceiling in the Metaroom Workspace? 
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  • How can I create additional steps for a staircase? 
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