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Getting started with Metaroom®

  • What is Metaroom by Amrax®? 
  • What is Metaroom Scan App?
  • What is Metaroom Workspace?
  • Supported devices 
  • How can I download the Metaroom Scan App?
  • How can I create Metaroom account?

Scanning with Metaroom Scan App

  • How can I prepare space for scanning with the Metaroom Scan App? 
  • Which rooms can be scanned with the Metaroom Scan App? 
  • Metaroom Scan App’s offline scanning capabilities
  • Scanning with Tracking Assistant 
  • How do I scan a single room with the Metaroom Scan App? 
  • How do I scan multi-rooms with the Metaroom Scan App? 
  • How do I scan large spaces with the Metaroom Scan App? 
  • How do I scan complex rooms with the Metaroom Scan App? 
  • How do I scan multiple floors with the Metaroom Scan App? 
  • How can I scan a staircase with Metaroom Scan App? 
  • How can I scan a complex ceiling with the Metaroom Scan App? 
  • How accurate are the scan results? 
  • How do I get the most accurate result with the Metaroom Scan App? 
  • How can I capture Snapshots during scanning with the Metaroom Scan App? 
  • Scan reconstruction
  • Face blurring in scanned spaces

Metaroom Workspace Features

  • Snapshots (2D Frames in 3D Model)
  • Adding 3D elements to 3D model 
  • How can I reconstruct staircases in the Metaroom Workspace? 
  • How can I reconstruct a complex ceiling in the Metaroom Workspace? 
  • Notes in scanned spaces 
  • Assigning IFC classification to 3D elements 
  • GPS location data in 3D room model  
  • North Heading orientation in 3D room model  
  • Room categorization 
  • Room utilization type 
  • Basic measurements 
  • Object Selection & Grouping
  • Hiding & enabling room assets 
  • Scan Path
  • Textures in the 3D room models 
  • Project sharing 

Export & Integrations

  • What export formats does Metaroom support? 
  • How do I export a 3D room model in the Metaroom Workspace? 
  • How do I export 2D floor plan?
  • How do I export a 3D room model for DIALux?
  • How do I export separate rooms in the multiroom 3D model for Relux? 
  • How do I export a 3D room model for Pytha 3D CAD? 
  • How do I export 3D room models to Palette CAD? 
  • Which CAD programs can import Metaroom’s 3D room models? 

Legal & Privacy

  • How is my data stored in Metaroom? 
  • What happens if customers do not allow the scan afterwards? 
  • What measures are in place for data backup and recovery? 
  • What is Metaroom’s policy on data sharing? 
  • How does Metaroom handle data breaches? 
  • How can I access my own data in Metaroom? 
  • How can I delete my data from Metaroom? 

More Questions

  • Why do I need an Apple Pro device for scanning?
  • Can I use an Android device for scanning?
  • Can I scan a couple of rooms and get one 3D model?
  • Can I scan multiple floors and get one 3D building model?
  • Is it possible to scan staircases?
  • Is it possible to scan ceilings?
  • Can I scan high-ceiling rooms?
  • Can I scan outside of the building (outdoor)?
  • Can I remove furniture from the 3D model? 
  • Is it possible to modify the scanned space after completing the scanning?
  • Is Metaroom a cloud-based solution?
  • How much does Metaroom cost? 
  • How big is the size of the file in the output format? 
  • Why does the mobile phone heating while using the Metaroom Scan App? 
  • Is there an option to manually change or insert items like doors, openings, objects, etc. to Metaroom’s 3D model? 
  • Would it be possible to have positions on the filigree ceiling by markers? (Drill holes e.g. for cabling) 
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  • Scanning with Metaroom Scan App
  • How can I scan a complex ceiling with the Metaroom Scan App? 

How can I scan a complex ceiling with the Metaroom Scan App? 

With the Metaroom Scan App, you can easily capture complex ceilings—including sloped surfaces, recessed lighting features, and ceiling-mounted elements. To enhance precision and details in your 3D model, you would need to add auxiliary surfaces using the AI-assisted 3D object creation tools in the Metaroom Workspace after scanning. 

Step-by-step guide to scanning a complex ceiling 

Before scanning a ceiling with complex geometry, it’s helpful to prepare by taking note of areas that may require extra detail. These might include sloped or vaulted areas, recessed sections, exposed beams, or ceiling installations (e.g., lights, detectors, vents). During the scanning, take Snapshots of these areas to be able reconstruct it afterwards in the Metaroom Workspace.  

Follow these steps to scan a complex ceiling: 

  1. Start a new scan section by tapping “Add Scan”. 
  1. Begin by scanning the walls and floor first, it provides crucial context for accurate ceiling reconstruction. 
  1. Slowly tilt your device upward and continue scanning the ceiling area, making sure to cover all visible features. 
  1. Move steadily through the room, keeping the camera stable and aimed at different ceiling angles as needed. 
  1. If there are any ceiling-mounted fixtures or architectural details, slow down and take Snapshots of those features. Just hold “Snapshot” button for 1-2 seconds to capture Snapshot. Try to capture them from a different perspective, which gives you more data to work with in the Metaroom Workspace. 
  1. When finished, tap “Finish Section” to complete the scan of the room. 
  1. To continue scanning other rooms or floors, tap “Add Section”. 
  1. If you’ve finished scanning the entire space, tap “Finish Scan”. 
  1. Well done! Your scan will now upload to the Metaroom’s cloud. Please keep the app open until the upload is complete. Upload time depends on your scan size and internet speed. 
  1. Once uploaded, your 3D model will be available from: 
         • Metaroom Scan App → Synced Scans; 
         • Metaroom Workspace → Projects. 

Important Note: The AI may not automatically capture every ceiling element in detail. To ensure full accuracy, you can manually create auxiliary surfaces and objects in the Metaroom Workspace based on your Snapshots. 

Pro Tips for scanning complex ceilings with Metaroom Scan App

Use multiple Snapshots from different perspectives to document beams, slopes, recessed lighting, or any unusual ceiling geometry. 

In the Metaroom Workspace, use the “Object Creation” tools to draw surfaces or boxes based on those Snapshots. This helps you accurately reconstruct ceiling details in your preferred CAD or lighting design software. 

Don’t worry if you forgot to take a Snapshot! Automatically captured Scan Frames can also be extracted from the Scan Path after upload. 

Related article 

Learn how to reconstruct ceilings with Snapshots and auxiliary surfaces in the Metaroom Workspace. 

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Updated on April 28, 2025
How can I scan a staircase with Metaroom Scan App? How accurate are the scan results? 
Table of Contents
  • Step-by-step guide to scanning a complex ceiling 
  • Pro Tips for scanning complex ceilings with Metaroom Scan App
  • Related article 
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