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Getting started with Metaroom®

  • What is Metaroom by Amrax®? 
  • What is Metaroom Scan App?
  • What is Metaroom Workspace?
  • Supported devices 
  • How can I download the Metaroom Scan App?
  • How can I create Metaroom account?

Scanning with Metaroom Scan App

  • How can I prepare space for scanning with the Metaroom Scan App? 
  • Which rooms can be scanned with the Metaroom Scan App? 
  • Metaroom Scan App’s offline scanning capabilities
  • Scanning with Tracking Assistant 
  • How do I scan a single room with the Metaroom Scan App? 
  • How do I scan multi-rooms with the Metaroom Scan App? 
  • How do I scan large spaces with the Metaroom Scan App? 
  • How do I scan complex rooms with the Metaroom Scan App? 
  • How do I scan multiple floors with the Metaroom Scan App? 
  • How can I scan a staircase with Metaroom Scan App? 
  • How can I scan a complex ceiling with the Metaroom Scan App? 
  • How accurate are the scan results? 
  • How do I get the most accurate result with the Metaroom Scan App? 
  • How can I capture Snapshots during scanning with the Metaroom Scan App? 
  • Scan reconstruction
  • Face blurring in scanned spaces

Metaroom Workspace Features

  • Snapshots (2D Frames in 3D Model)
  • Adding 3D elements to 3D model 
  • How can I reconstruct staircases in the Metaroom Workspace? 
  • How can I reconstruct a complex ceiling in the Metaroom Workspace? 
  • Notes in scanned spaces 
  • Assigning IFC classification to 3D elements 
  • GPS location data in 3D room model  
  • North Heading orientation in 3D room model  
  • Room categorization 
  • Room utilization type 
  • Basic measurements 
  • Object Selection & Grouping
  • Hiding & enabling room assets 
  • Scan Path
  • Textures in the 3D room models 
  • Project sharing 

Export & Integrations

  • What export formats does Metaroom support? 
  • How do I export a 3D room model in the Metaroom Workspace? 
  • How do I export 2D floor plan?
  • How do I export a 3D room model for DIALux?
  • How do I export separate rooms in the multiroom 3D model for Relux? 
  • How do I export a 3D room model for Pytha 3D CAD? 
  • How do I export 3D room models to Palette CAD? 
  • Which CAD programs can import Metaroom’s 3D room models? 

Legal & Privacy

  • How is my data stored in Metaroom? 
  • What happens if customers do not allow the scan afterwards? 
  • What measures are in place for data backup and recovery? 
  • What is Metaroom’s policy on data sharing? 
  • How does Metaroom handle data breaches? 
  • How can I access my own data in Metaroom? 
  • How can I delete my data from Metaroom? 

More Questions

  • Why do I need an Apple Pro device for scanning?
  • Can I use an Android device for scanning?
  • Can I scan a couple of rooms and get one 3D model?
  • Can I scan multiple floors and get one 3D building model?
  • Is it possible to scan staircases?
  • Is it possible to scan ceilings?
  • Can I scan high-ceiling rooms?
  • Can I scan outside of the building (outdoor)?
  • Can I remove furniture from the 3D model? 
  • Is it possible to modify the scanned space after completing the scanning?
  • Is Metaroom a cloud-based solution?
  • How much does Metaroom cost? 
  • How big is the size of the file in the output format? 
  • Why does the mobile phone heating while using the Metaroom Scan App? 
  • Is there an option to manually change or insert items like doors, openings, objects, etc. to Metaroom’s 3D model? 
  • Would it be possible to have positions on the filigree ceiling by markers? (Drill holes e.g. for cabling) 
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  • Scanning with Metaroom Scan App
  • How can I scan a staircase with Metaroom Scan App? 

How can I scan a staircase with Metaroom Scan App? 

With the Metaroom Scan App, you can easily capture the staircases in your space. To enhance the accuracy of your scan and make the staircase as accurate as possible, you may need to add additional landings using the AI-assisted tool for 3D object creation in the Metaroom Workspace.  

Step-by-step guide to scanning a staircase

Before scanning a staircase, keep in mind that it should be captured in a separate scan section, just like scanning an individual room. Each staircase should have its own section (1 staircase = 1 section). 

Follow these steps to capture your staircase in 3D: 

  1. Start a new scan section at the bottom of the stairs. 
  1. Begin by scanning the nearby walls to give context to the area. 
  1. Slowly move up the stairs, keeping the device pointed forward to ensure the staircase is fully captured. If the staircase width cannot be fully captured, feel free to pan the device left and right 
  1. At the top, scan the surrounding walls to complete the context. 
  1. Tap the “Finish Section” button to complete the staircase scan. 
  1. To continue scanning additional rooms, tap the “Add Section” button. 
  1. If you’ve finished scanning the entire space, tap “Finish Scan.” 
  1. Great job! Your scan is complete. Now, the Metaroom Scan App will begin uploading your model to the cloud. Please keep the app open during this process. Upload time may vary depending on the size of the scan and your internet connection. 
  1. Once uploaded, your 3D model will be accessible from: 
  • Metaroom Scan App → Synced Scans 
  • Metaroom Workspace → Projects 

Important Note: Stairs are initially captured with a default model that includes five steps and only basic dimensions. To add more details, such as intermediate landings or custom configurations, use the AI-assisted 3D Object Creation feature in the Metaroom Workspace. 

Pro Tips: If you plan to reconstruct the staircase later in the Metaroom Workspace, we recommend taking Snapshots of each staircase’s step as you scan. This will help you recreate the staircase in the Metaroom Workspace with high accuracy. 

Related article 

Learn more about how to reconstruct staircases with AI in the Metaroom Workspace. 

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Updated on April 28, 2025
How do I scan multiple floors with the Metaroom Scan App? How can I scan a complex ceiling with the Metaroom Scan App? 
Table of Contents
  • Step-by-step guide to scanning a staircase
  • Related article 
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