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Getting started with Metaroom®

  • What is Metaroom by Amrax®? 
  • What is Metaroom Scan App?
  • What is Metaroom Workspace?
  • Supported devices 
  • How can I download the Metaroom Scan App?
  • How can I create Metaroom account?

Scanning with Metaroom Scan App

  • How can I prepare space for scanning with the Metaroom Scan App? 
  • Which rooms can be scanned with the Metaroom Scan App? 
  • Metaroom Scan App’s offline scanning capabilities
  • Scanning with Tracking Assistant 
  • How do I scan a single room with the Metaroom Scan App? 
  • How do I scan multi-rooms with the Metaroom Scan App? 
  • How do I scan large spaces with the Metaroom Scan App? 
  • How do I scan complex rooms with the Metaroom Scan App? 
  • How do I scan multiple floors with the Metaroom Scan App? 
  • How can I scan a staircase with Metaroom Scan App? 
  • How can I scan a complex ceiling with the Metaroom Scan App? 
  • How accurate are the scan results? 
  • How do I get the most accurate result with the Metaroom Scan App? 
  • How can I capture Snapshots during scanning with the Metaroom Scan App? 
  • Scan reconstruction
  • Face blurring in scanned spaces

Metaroom Workspace Features

  • Snapshots (2D Frames in 3D Model)
  • Adding 3D elements to 3D model 
  • How can I reconstruct staircases in the Metaroom Workspace? 
  • How can I reconstruct a complex ceiling in the Metaroom Workspace? 
  • Notes in scanned spaces 
  • Assigning IFC classification to 3D elements 
  • GPS location data in 3D room model  
  • North Heading orientation in 3D room model  
  • Room categorization 
  • Room utilization type 
  • Basic measurements 
  • Object Selection & Grouping
  • Hiding & enabling room assets 
  • Scan Path
  • Textures in the 3D room models 
  • Project sharing 

Export & Integrations

  • What export formats does Metaroom support? 
  • How do I export a 3D room model in the Metaroom Workspace? 
  • How do I export 2D floor plan?
  • How do I export a 3D room model for DIALux?
  • How do I export separate rooms in the multiroom 3D model for Relux? 
  • How do I export a 3D room model for Pytha 3D CAD? 
  • How do I export 3D room models to Palette CAD? 
  • Which CAD programs can import Metaroom’s 3D room models? 

Legal & Privacy

  • How is my data stored in Metaroom? 
  • What happens if customers do not allow the scan afterwards? 
  • What measures are in place for data backup and recovery? 
  • What is Metaroom’s policy on data sharing? 
  • How does Metaroom handle data breaches? 
  • How can I access my own data in Metaroom? 
  • How can I delete my data from Metaroom? 

More Questions

  • Why do I need an Apple Pro device for scanning?
  • Can I use an Android device for scanning?
  • Can I scan a couple of rooms and get one 3D model?
  • Can I scan multiple floors and get one 3D building model?
  • Is it possible to scan staircases?
  • Is it possible to scan ceilings?
  • Can I scan high-ceiling rooms?
  • Can I scan outside of the building (outdoor)?
  • Can I remove furniture from the 3D model? 
  • Is it possible to modify the scanned space after completing the scanning?
  • Is Metaroom a cloud-based solution?
  • How much does Metaroom cost? 
  • How big is the size of the file in the output format? 
  • Why does the mobile phone heating while using the Metaroom Scan App? 
  • Is there an option to manually change or insert items like doors, openings, objects, etc. to Metaroom’s 3D model? 
  • Would it be possible to have positions on the filigree ceiling by markers? (Drill holes e.g. for cabling) 
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  • Scanning with Metaroom Scan App
  • How do I scan a single room with the Metaroom Scan App? 

How do I scan a single room with the Metaroom Scan App? 

To start transforming space into a 3D model, follow the next steps to scan a single room with the Metaroom Scan App: 

  1. Open the Metaroom Scan App on your iPhone Pro or iPad Pro device. 
  2. Click the “Add Scan” button.  
  3. Follow the recommendations on how to scan:  
    • Clean your device lens;  
    • Close doors and windows in the room;  
    • Open curtains and blinds;  
    • Separate objects for better detection.  
  4. Start scanning the room from a clear room corner, capturing both floors and ceilings.  
  5. Follow the guidance through the scan:    
    • Keep the distance to walls and objects;    
    • Keep a moderate scan speed;   
    • Walk around while scanning.   
  6. Check the 3D room model created at the bottom of the screen to ensure that all needed walls and objects are captured.  
  7. Once you have captured a room, click the “Finish Section” button on the screen.  
  8. You can review the captured 3D room model on the review screen that appears after scanning. If any details are missing or you’d like to improve the scan, simply click the “Rescan” button to start over. If you’re satisfied with the 3D model, click “Finish Scan” to complete the process.
  9. Good job! Your part of the work is done. Now, it is our turn to upload a 3D room model to the Metaroom’s cloud. Please keep the Metaroom Scan App open while the 3D model is uploaded. Depending on the room size and the quality of your Internet connection, it will take a couple of minutes.  
  10. Once the 3D room model is uploaded, you can access it from the Metaroom Scan App -> Synced Scans; or from the Metaroom Workspace -> Projects. 

To ensure better scan results, the Tracking Assistant is enabled by default in the Metaroom Scan App. It provides real-time guidance throughout the scanning process, helping you achieve precise and accurate 3D models.

Check out the guidance on how to scan multi-rooms with the Metaroom Scan App!

Remember the essential scanning recommendations:  

  1. Move your device at a moderate speed, like when recording a video.  
  2. Scan all the walls, floor, and ceiling of the room once. There is no need to scan areas multiple times if they have already been detected. 
  3. The ideal scan time is between 2 and 15 minutes, depending on the room size. 
  4. Maintain a minimum distance of 2 meters (5ft) from walls and other objects. In larger rooms, you may need to walk around while keeping a distance of 2 to 5 meters (6.5-16.5ft) from walls and other objects. The range of the scan distance is about 5 meters.  
  5. The shape of the room will determine your movement pattern.  

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Updated on April 17, 2025
Scanning with Tracking Assistant How do I scan multi-rooms with the Metaroom Scan App? 
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