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Getting started with Metaroom®

  • What is Metaroom by Amrax®? 
  • What is Metaroom Scan App?
  • What is Metaroom Workspace?
  • Supported devices 
  • How can I download the Metaroom Scan App?
  • How can I create Metaroom account?

Scanning with Metaroom Scan App

  • How can I prepare space for scanning with the Metaroom Scan App? 
  • Which rooms can be scanned with the Metaroom Scan App? 
  • Metaroom Scan App’s offline scanning capabilities
  • Scanning with Tracking Assistant 
  • How do I scan a single room with the Metaroom Scan App? 
  • How do I scan multi-rooms with the Metaroom Scan App? 
  • How do I scan large spaces with the Metaroom Scan App? 
  • How do I scan complex rooms with the Metaroom Scan App? 
  • How do I scan multiple floors with the Metaroom Scan App? 
  • How can I scan a staircase with Metaroom Scan App? 
  • How can I scan a complex ceiling with the Metaroom Scan App? 
  • How accurate are the scan results? 
  • How do I get the most accurate result with the Metaroom Scan App? 
  • How can I capture Snapshots during scanning with the Metaroom Scan App? 
  • Scan reconstruction
  • Face blurring in scanned spaces

Metaroom Workspace Features

  • Snapshots (2D Frames in 3D Model)
  • Adding 3D elements to 3D model 
  • How can I reconstruct staircases in the Metaroom Workspace? 
  • How can I reconstruct a complex ceiling in the Metaroom Workspace? 
  • Notes in scanned spaces 
  • Assigning IFC classification to 3D elements 
  • GPS location data in 3D room model  
  • North Heading orientation in 3D room model  
  • Room categorization 
  • Room utilization type 
  • Basic measurements 
  • Object Selection & Grouping
  • Hiding & enabling room assets 
  • Scan Path
  • Textures in the 3D room models 
  • Project sharing 

Export & Integrations

  • What export formats does Metaroom support? 
  • How do I export a 3D room model in the Metaroom Workspace? 
  • How do I export 2D floor plan?
  • How do I export a 3D room model for DIALux?
  • How do I export separate rooms in the multiroom 3D model for Relux? 
  • How do I export a 3D room model for Pytha 3D CAD? 
  • How do I export 3D room models to Palette CAD? 
  • Which CAD programs can import Metaroom’s 3D room models? 

Legal & Privacy

  • How is my data stored in Metaroom? 
  • What happens if customers do not allow the scan afterwards? 
  • What measures are in place for data backup and recovery? 
  • What is Metaroom’s policy on data sharing? 
  • How does Metaroom handle data breaches? 
  • How can I access my own data in Metaroom? 
  • How can I delete my data from Metaroom? 

More Questions

  • Why do I need an Apple Pro device for scanning?
  • Can I use an Android device for scanning?
  • Can I scan a couple of rooms and get one 3D model?
  • Can I scan multiple floors and get one 3D building model?
  • Is it possible to scan staircases?
  • Is it possible to scan ceilings?
  • Can I scan high-ceiling rooms?
  • Can I scan outside of the building (outdoor)?
  • Can I remove furniture from the 3D model? 
  • Is it possible to modify the scanned space after completing the scanning?
  • Is Metaroom a cloud-based solution?
  • How much does Metaroom cost? 
  • How big is the size of the file in the output format? 
  • Why does the mobile phone heating while using the Metaroom Scan App? 
  • Is there an option to manually change or insert items like doors, openings, objects, etc. to Metaroom’s 3D model? 
  • Would it be possible to have positions on the filigree ceiling by markers? (Drill holes e.g. for cabling) 
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  • Getting started with Metaroom®
  • Supported devices 

Supported devices 

The Metaroom Scan App relies on LiDAR sensors and requires extremely high computing power for AI-based object recognition methods. Currently, our app is compatible only with LiDAR-enabled Apple Pro devices. 

Which Apple devices have LiDAR sensors? 

Apple implemented LiDAR sensors on iPhones and iPads, starting with the iPhone 12 Pro and iPad Pro 2020 generation devices. In other words, all Apple Pro devices after the 12th generation have enabled LiDAR sensors. Therefore, owners of Pro Apple devices can use the Metaroom Scan App for 3D scanning of spaces.

Why is the Metaroom Scan App not available on Android devices? 

While, in theory, the Metaroom Scan App can be used on Android devices with LiDAR sensors, it’s important to note that currently, only a limited number of devices in the Android market are equipped with LiDAR sensors.  

We commit to collaborating with smartphone manufacturers dedicated to consistently equipping their devices with LiDAR sensors and software APIs to guarantee high-quality scanning results. We have also relied on SLAM technology in Apple products for several years. Therefore, the Metaroom Scan App currently operates exclusively on Apple devices.  

Will low-end devices be supported in the future? 

As mentioned above, the technology powering the Metaroom Scan App depends on LiDAR sensors and demands exceptionally high computing power, especially for AI-based object recognition methods. As a result, we expect that only current and future hardware will meet the high requirements. 

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Updated on February 12, 2025
What is Metaroom Workspace?How can I download the Metaroom Scan App?
Table of Contents
  • Which Apple devices have LiDAR sensors? 
  • Why is the Metaroom Scan App not available on Android devices? 
  • Will low-end devices be supported in the future? 
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